Originally we found a very good rate with Emirates to fly to
Dubai, but then Lufthansa released lower rates. We thought it was better
to pay less and fly more, so we booked Lufthansa.
Our first leg
was from Dublin to Frankfurt International Airport, taking off shortly
after midday. We had already checked in online the day before to choose
our seats and print out the boarding passes.
The person at bag drop was friendly and our suitcase checked in
quickly.
Security in Dublin was as always a breeze.
We had time for a quick stop at Starbucks before going to our gate.
During
the flight we were offered non-alcoholic and alcoholic beverages, tea
and coffee. There was also a vegetarian sandwich on offer, which I
liked, but he not so much. The juices and water were very good.
The seat of the Airbus A321 took a while to get used to for me, but was comfortable then.
He was happy with the leg room. Even when the person reclined in front of him he had still enough space.
In
Frankfurt we had a remote stand. There was a shower pouring down when
we had to leave the plane. There was one bus in front and one in the
back. The first was very full, so the
driver didn't let anyone in. The second one wasn't willing to open the
door, so we had to wait until the first bus left and the second moved
into the correct position. A few of us were fuming. I think this should
be a bit better planned and passengers allowed earlier on the bus if the
weather is bad.
We had three hours to connect in Frankfurt, which was comfortable to have late lunch and browse the shops a bit.
Our
plane, an Airbus A321 - upgraded due to demand from an A320 - between
Frankfurt and Munich International Airport was also located at a remote
stand.
We were served free drinks on the short flight to Munich.
In Munich we had another remote stand and also three hours connecting time before our overnight flight to Dubai.
Our
plane to
Dubai was an Airbus A330-300. It was a newer model, very comfortable
and the inflight entertainment system easy to handle. It had a good
choice, but I prefer Malaysia Airlines’ or Emirates' ICE. They have an
even wider selection of movies and TV series and also a lot of World
Cinema and Bollywood movies.
Dinner - chicken in our case - was served shortly after reaching cruising altitude and was tasty and healthy.
Afterwards liqueurs, coffee and tea made the rounds.
We both managed to catch around four hours sleep, which wasn't too bad.
No
breakfast, but a snack was served with coffee or tea. It was a hard
Florentine type biscuit and a bit meagre. We would have preferred at
least a continental breakfast.
A day before our departure we
checked in online again for our flight from Dubai to Munich and Munich to Dublin.
At
the baggage drop off, which was very quiet, we were offered to change
the seats on the leg between Munich and Dublin, but we had consciously
chosen a seat at the back, because we wanted to avoid stress.
The
aircraft, also an Airbus A330-300, but this time around was an older
model on the flight between Dubai and Munich. The inflight entertainment
system was hard to use and some passengers complained it didn't
function at all. The flight wasn't fully booked, so a few could change
seats.
The meal choice was pasta with mushrooms or chicken in
paprika sauce, roasted vegetables and rice. We had the chicken, which we
thought was okay. There was also a shrimp salad and a raisin cake,
which he couldn't eat due to allergies.
There was a snack served
with cream cheese, crackers and a muffin. Interesting enough there
wasn't any cutlery offered, so seeing a neighbor's messy affair, I was
more careful and found a solution to avoid that, by keeping the wrapper
partly on. A knife would have been appreciated.
In Munich we had around two hours’ time to connect and had a remote stand again.
We slept partly on the Airbus A321 flight to Dublin and missed the food - it looked like the same sandwich we had had between Dublin and Frankfurt, but woke up in time for the drinks.
We
liked the spotless toilets, the friendly service on all legs, ease of
connections at the airports and the generous portions of Baileys and
other drinks.
We think there is room for improvement in
regards to head sets (Customers have to put on the soft part themselves
and the headsets aren't keeping out the aircraft noise.), plus how a
remote stand embarkment/disembarkment during bad weather is handled, a
bigger breakfast "snack" when arriving in Dubai and offering cutlery for
cream cheese.
Overall Lufthansa offers a good product, the food
quality is good, the staff friendly and the inflight entertainment
system is adequate, so we would use Lufthansa again on medium and
long-haul routes, if the timings and value are right.
©2014