Our holiday in July 2015 took us to Malaysia and Singapore.
We booked our flights with Emirates to Kuala Lumpur via Dubai in economy class.
A
few days before our departure we received an email containing the
inflight menu and what was on offer at ICE, the entertainment system.
Check
in in Dublin at Terminal 2 was done efficient and with a smile.
Originally we had chosen all our seats online at the time of booking our
flights, but for some reason on the leg between Dubai International
Airport and Kuala Lumpur International Airport it was changed.
Since
seat selections are complimentary we used this service on each leg, but
we still sat together and it was just a row or so behind the original
selection we didn’t mind. Our luggage was checked through to Kuala
Lumpur. We also liked that the baggage claim tag was stuck onto a
separate card than the boarding passes or one of our passports.
On the return flight our seat choice was honored.
On
this occasion we had purchased Fast Track security access from DAA for
5.99 Euro (ca. 6.65 USD) per person, online. It also included a voucher
for free coffee. Without fast track the waiting time was approximately
15 minutes. We were through security with no waiting at all and took
maybe two minutes or less.
We had lunch at Flutes, one of our favorite outlets airside in Terminal 2. A review is going to follow.
Afterwards we browsed the shops a bit and went to our gate when it was time to board.
All
flights were on a Boeing 777-300 ER. The seats were comfortable and in a
3-4-3 configuration. Only on one leg nobody sat beside us in the aisle
seats. All flights were booked out or near capacity and had families
with small children, who were overall well behaved, on board.
The
food was as always good and there were two main courses to choose from.
It was either a fish and meat option or beef and chicken. On one leg
the chicken was in hot demand. Some guests might have been scared by the
idea of eating an unfamiliar perch, a fresh water fish. It was what we
would have chosen in the first place, so it didn’t matter to us. We
liked it. Of course the desserts and ice cream were the highlight. The
meals reflected where we started from and the destination, for example
there were curries and braised beef, a lentil salad and other dishes.
Vegetarian and other special dietary needs meals have to be pre-ordered.
Non-alcoholic
beverages were served regularly. There were also tea and coffee, wine
and liquor available after meals, plus there was the option to enjoy a
snipe of Champagne for USD 15.
ICE, Emirates in-flight
entertainment system had a wide selection, but on some older Boeings we
had problems with the touch screens (They weren’t very intuitive or
suddenly stopped in the middle of a documentary or film and it took some
effort to get it working again.)
When it was functioning, we watched documentaries, a classic, foreign movies and played “Who wants to be a Millionaire?”.
Toilets
were spotless clean. Only once I saw crew discarding left over juices
and some of it splashed on the walls, leaving a sticky mess and a sweet
smell in the toilet.
The crew was overall attentive and friendly.
The
flight attendants on our leg between Kuala Lumpur and Dubai were a bit
stressed out and tired, because their journey began in Australia.
There were turbulences over India, because of the monsoon season and the seat belt sign was on while passing through.
We
had planned in a generous layover of around three hours each time we
had to connect in Dubai to have enough time for a meal and to avoid
generally stress. There’s nothing worse than running through a large
airport to catch your flight.
Arriving in Dubai from Dublin we had a
remote stand and had to take a shuttle to bring as to the B Gates. It
was a fairly long ride, around 25 minutes.
We had ice cream at
Haagen Dazs and on the return lunch at Carluccio’s, located at the A
Gates. Reviews for those are going to follow.
One important
thing about Kuala Lumpur International Airport: There are two security
checks, one directly at the gate, so it is not possible to bring water
bottles on board.
Of course we will fly with Emirates again. It
is one of our favorite airlines. We like breaking up a long-haul flight
to the Far East in Dubai. The service is great and reliable, the food
good and the entertainment system should cater to most tastes.
©2015