Since it was my birthday during our travels we were looking for special hotels and one, where I would celebrate it.
We
looked for something relaxing and luxurious. It was also our wish to
visit Penang for years now. We decided to book the Shangri-La's Rasa
Sayang Resort & Spa, named after an Indonesian and Malay folk song
for two nights. It means something like being loved / beloved.
Next was which room to choose. We could have had many room types in the Garden or Rasa Wing, including a suite.
We
were undecided for a while, if we should take the Rasa Deluxe, Premier
Room or the suite. The best impression and most suitable room for us was
the Premier Room. We liked the size, layout and design of it best,
based on photographs online.
We arrived at Penang International Airport from Kuala Lumpur with Malaysia Airlines. The flight was pleasant and eventless.
We bought a taxi voucher at the Penang International Airport and paid 74 MYR (ca. 16.60 Euro or 18.50 USD).
The journey took around 50 minutes and was picturesque.
We told our taxi driver to go to the Rasa Wing. It is important to state which wing you have, because there are two entrances.
We
were welcomed warmly by the bell captain and door man. They checked if
we were on the list of expected guests and invited us inside.
The
receptionist brought us to a private area within the Rasa Wing Lounge,
where we received a welcome drink and the check in formalities took
place.
Interesting to note was the advise leaflet given to us. It
informed us that the hotel had taken a pre-authorization of 300 MYR
(ca. 63.65 Euro or 71.45 USD) per room per night on our credit card. If
we were going to settle the invoice at check out with another credit
card or paying in cash the amount would be only released within two to
four weeks since it was an international bank transaction.
We
arrived just in time for afternoon tea and could have taken part, but we
wanted to go to our room, refresh and settle down first.
After
all the formalities were taken care of, we were accompanied to our room
and given a short tour by the friendly femal staff member. We were
advised that the first fill of the minibar (two Coca Colas, two Sprites,
two beer and one Kitkat) was free and that the crystal filtered water
was complimentary and would be replenished daily. Afterwards we were
left alone.
The large room was classic Malay with dark wood and different brown, red and gold shades.
There
was an open walk in closet with a vanity table, large wardrobe and
storage unit to the left. Staying longer shouldn't be a problem.
The design was intricate. Each closet handle was shaped like a lizard.
A
double door led to the bathroom on the right. It was large with double
sinks, a huge spa shower and a separate room for the toilet.
The amenities were Shangri-La's own brand and of high quality.
To our surprise we also found an alarm clock in the bathroom.
The
spa shower had a huge rainfall shower head, a handheld one and three
massage spray jets. The water pressure was always great and there were
no complaints of sudden temperature changes.
We loved the Shangri-La amenities. They smelled good, were easy to squeeze out of the little bottles and nourished our skins.
The bathroom was fully marbled and felt very elegant.
Behind
the bathroom and walk in closet the room continued with a seating area,
including a sofa, chairs and a coffee table, work space and bed.
In
the middle, there was a very long writing desk provided as divider.
There was also a swiveable flat screen TV with around twenty local and
international channels and a DVD player. The hotel has a DVD library.
One of the drawers contained all office supplies imaginable.
Artwork was large locally inspired batik cloth. Very colorful and beautiful alike.
All was very comfortable and we enjoyed spending time on our room.
Another
highlight for us was the large balcony with a huge marble bath tub for
two, a dining area and a day bed. There were other inhabitants too, like
a butterfly and a lizard, living under a lampshade on the balcony.
We
overlooked the manicured gardens and had partial sea view. The only
thing we could hear were the birds and the waves, which was very
romantic.
24 hour in room dining is also available, which we used twice.
The smoothies come highly recommended.
We
tried the Penang Laksa, which is a bit messy to eat, but excellent
tasting, the spaghetti aglio al olio (very delicious) and the tomato
Monte Cristo, fluffy and light.
Once we had the Creme Brulee and each time hot chocolate.
The highest bill came in at 155 MYR, ca. 34 Euro or ca. 37.75 USD.
Besides
enjoying in room dinner, we also liked the fruit basket and free
snacks, hidden under a typical colorful Malay woven cloche, called a
Tudung Saji. On one day we had banana chips and on the following day Beh
Teh So, a pastry originating from Penang. It was a crusty biscuit,
filled with sweet molasses and glazed with eggwhite and topped with
toasted sesame seeds. Both were delicious.
Magazines were available too, including the Malaysia Tattler, Prestige and the TV program.
To keep us up to date about what was going on at the resort, an activities sheet and a map were also provided.
Guests
can join Yoga and Tai Chi lessons daily. There are golf competitions
and cooking demonstrations as well as Art Attack and many other
activities on offer.
Every Friday the hotel employees give a musical performance with traditional Malay gamelan instruments at the Garden Wing.
Antique gamelan instruments are on display at the Garden Wing lobby at all times.
The hotel also supports two charities Penang incl. Shan Children's Home Association and Gift of Life.
The
Shangri-La was opened in 1973 and the style is Minangkabau. There is a
40th Anniversary Pavillion in the hotel's grounds. It contains a lot of
history and it's fascinating to see how hotel rooms looked in the
1970ies and 1980ies.
You might ask what are the differences
between the the Garden Wing and the Rasa Wing. The Garden Wing is better
suited for families. It has a large pool and other amenities for
children.
The Rasa Wing has a large lounge with lots of
inclusions to pamper guests from breakfast at the Feringgi Grill (which
is the fine dining restaurant and serves modern grilled cuisine) or the
Spice Market Cafe, the international buffet restaurant, to afternoon tea
and real cocktails during Happy Hour.
Besides the restaurants there is also the Pinang Bar & Restaurant.
The Rasa Wing pool is adults only.
The wings are connected via the conference centre.
The
Shangri-La's Rasa Sayang has a beautiful garden and walkways to CHI,
the spa, the pool, the beach, the 9 hole golf course and the sister
property Golden Sands Resort by Shangri-La. Guests have signing
priviliges. Staff can also take customers by golf buggy to the Golden
Sands Resort.
A shuttle bus to George Town is offered too.
We
didn't go to the city, because we were splitting our holiday between
Batu Ferringhi and George Town. A review of the Blue Mansion - A Cheung
Fatt Tze Legacy, by Samadhi is going to follow.
Instead we explored our neighborhood, our hotels and the gardens.
On our first day we joined the Happy Hour.
We
were impressed by the large Rasa Wing Lounge, which has different
seating areas, a selection of magazines and books, a reception desk and
an area set up for serving snacks throughout the day and appetizers
during Happy Hour.
The lounge had oriental touches, tradtional artwork and colorful sofas and chairs. Guests could also sit outside on the terrace.
Since
all the indoor seating was taken we were brought to the terrace.
Originally we thought it would be too hot, but it was a balmy evening
and comfortable to sit outside. We liked it so much the next evening we
were happy to take a seat on the terrace, enjoying the romantic
atmosphere and excellent drinks. The sunsets were magnificent, enhanced
by the kitesurfers and the garden. Time couldn't be better spent with a
loved one or with family.
We tried a few cocktails (Cuba Libre,
Sapphire Summer), Ruggeri Prosecco, a wide choice of salads including
Greek Salad, sweets (The profiteroles and the macaroons come highly
recommended.), fish and many other things. All was delicious. Staff was
attentive and couldn't do enough for us.
The "locals", birds in
this case, took part in the Happy Hour too. When guests left, the birds
swooped down onto the tables and snatched the chicken wings. They
weren't very fond of the fried fish, though.
Most of our fellow
guests were from the region - some couples, some families with small
children -, intermixed with a few Western couples and a family with
teenage kids.
The next morning we went to the Feringgi Grill for
breakfast. A more expansive review is going to follow. Let's just say
the meal wasn't a disappointment. Our breakfasts here were indeed very
memorable for the right reasons.
Later I had an appointment at
the CHI Spa. I had chosen the Rasa Asmaradana, a Sense of Place massage.
The spa has it's own entrance and eleven treatment bungalows in
Peranakan style and a village feel. I was offered tea or flavored water
while waiting for my therapist.
My bungalow had two entrances,
the one to the right led to the changing room including shower and
toilet, to the left was the treatment room. I enjoyed my massage and was
relaxed afterwards.
I felt pampered and the location and architecture was romantic.
The treatment lasted 1 hour 15 minute and cost 330 MYR (ca. 70 Euro or 78.60 USD).
The gym was located at the Rasa Wing and well used.
Afterwards
we had afternoon tea. He had a cappuccino, while I had the TehTarik.
There were plenty of delightful sandwiches, scones, Bonne Maman jams and
cakes. The presentation was very beautiful and the treats tasty, plus
the service was friendly at all times.
When we returned from the
Happy Hour to our room staff had left behind a decadent chocolate
birthday cake for me. It was very large, so we could only eat a quarter
or so.
Turn down arrived every night and included bookmarks with
excerpts from James Hilton's Lost Horizon and a plant print. The chain
is named after Shangri-La, an earthly paradise, in the book. I believe
the name is well chosen.
Too soon check out arrived. It was done
efficient and with a smile. A taxi was organized within minutes and so
we could begin our adventure in George Town.
Would we return?
Definitely. The hotel is heaven on earth based on our romantic setting,
excellent cuisine, comfort and luxury of the whole property and the
friendly and attentive staff.
©2015