During my birthday trip we also wanted to revisit Singapore.
Making
the decision where to stay was difficult, because there are so many
great hotels, but the Shangri-La had been on our bucket list for a
longer time. We visited many hotel websites, watched Youtube videos and
read Trip Advisor reviews.
After all this we decided to have our
second Shangri-La and booked the Valley Wing to make it very special. It
was also a good chance to compare a Shangri-La Resort (See the review
of the Shangri-La Rasa Sayang, Penang.) with a city property.
The
Shangri-La Singapore was the first hotel of the group, opened in 1971,
and it is also the flagship. Previously the grounds were an orange
grove.
We took a limousine from Singapore Changi Airport,
arriving from Kuala Lumpur (Please see also the review of the Sama Sama
Hotel.) It cost 55 SGD (ca. 35 Euro or ca. 39.65 USD). The journey took
around twenty minutes.
Since there are two different entrances
for the Valley Wing and the Tower Wing/Garden Wing combined, we told the
driver where we wanted to be dropped off.
We were greeted warmly by the door man Krishna, who was wearing a colonial uniform. It was opulent and included a helmet.
Opposite to the Shangri-La Rasa Sayang there was no list and we were invited inside immediately.
There was a large painting of Shangri-La from the famous book Lost Horizon, after which the hotel chain is named.
The
reception was right in front of the entrance. The check in formalities
were done quickly, but there was still time to ask for the reason of our
stay and to hand over a Dendrobium Orchid, which was created for the
35th anniversary of the Shangri-La Singapore, as a welcome gift.
When the receptionist heard it had been my birthday the week before he looked for a special room for us.
It
was a smoking room on the 17th floor (the highest) with a balcony. He
told us we could have a look, since we had originally stated in our
booking we wanted a non-smoking room, and if the smell did disturb us we
could always change again, but it should be beautiful and the smell no
bother at all.
Another colleague accompanied us to the room. On
the way she explained our privileges and pointed out things we might be
interested in.
When entering the room there was no smell at all.
If we hadn’t been told it was a smoking room we wouldn’t have believed
it. We were very happy and kept it.
The room was very large and was a good mix between classic, Chinese and modern design elements.
There
was a small hallway. To the left was the walk in closet, leading to the
fully marbled bathroom. The walk in closet could be closed with richly
decorated Chinese double doors.
There was a vanity table, large
writing desk, a seating area with coffee table and Time, Robb Report,
Epicure and Prestige Magazines.
The writing desk had a complete set of office supplies and a guest directory.
There
was also a credenza with a flat screen TV and DVD-Player. All necessary
international channels were available as well as regional ones.
The color scheme was green, gold, white and brown.
We liked the chandelier, the Nespresso coffee machine and Dilmah Tea selection.
The
minibar was stocked with Sunrasia juices, other soft drinks (all
non-alcoholic beverages were free of charge and replenished daily),
liquors, Champagne, beer and Whiskey. The 375 ml bottle Veuve Cliquot
was for example 72 SGD (ca. 46.60 Euro or ca. 51.30 USD) and the 50 ml
Johnny Walker Black Label was 52 SGD (ca. 33.65 Euro or ca. 37 USD).
The
fresh orchid plant, the fruit basket and nightly turndown service with
free bottles of water, bookmarks with an excerpt from the Lost Horizon
and a golden flower print and mint chocolates, packaged neatly in small
Valley Wing branded boxes, were appreciated.
The king-sized bed was large and extremely comfortable.
We
loved sitting on the balcony, which was fully furnished with wooden
chairs and a marble topped table. We had views over the other wings, the
garden, swimming pool and the city.
We saw one magnificent sunset.
The bathroom was large with double sinks and a separate bath tub and shower. The toilet and bidet were in their own room.
The
bathroom amenities were by L’Occitaine Jasmin & Bergamot. We
enjoyed it so much we bought a large hand soap at the L’Occitaine
Raffles City store in Singapore.
During our two night’s stay we
used in room dining, though there are plenty of restaurants and bars to
choose from, including Nadaman for Japanese, Shang Palace (Chinese), The
Line & Shop, which was designed by Adam Tihany, the Waterfall, the
Lobby Court, the Rose Veranda and the BLU Bar. Since we were very busy
throughout our days we enjoyed to have dinner in the privacy and
peaceful atmosphere of our large and beautiful room.
One meal
included two carrot juice, one hot chocolate, one Milo, Singaporean
Chicken Rice, which was fragrant and delicate flavored and very
beautifully presented, Rigatoni Carbonara and a cherry banana crumble to
share. Both were very light and flavorful. We would have this dinner
again. It cost 124.75 SGD or ca. 81.50 Euro / 89.35 USD.
The
other evening we weren’t very hungry and shared a Malaysian Chicken
Curry with rice, which was messy to eat, but very delicious and spicy as
we like it. Even though we didn’t order anything to drink the curry
came with a glass of water, no charge, which was a nice touch. I had the
dish before, but it was a first for him. We both enjoyed it. The curry
cost 29.45 SGD (ca. 19.25 Euro or ca. 21.10 USD).
The ladies and gentlemen from In Room Dining were an asset to the hotel, discreet, friendly and generally interested in us.
During
our stay we also used the shoe shine service, which was reliable and
the shoes returned as good as new in a special box the next morning.
We
decided to use the laundry service. Of course it wasn’t cheap, but
worth the money paid for (103.60 SGD / ca. 67.70 Euro / ca. 74.20 USD).
Each individual shirt was washed, ironed, starched and wrapped in paper.
They looked as if we had just bought them.
Now to the benefits
that come with the Valley Wing. It includes access to the Valley Wing
Lounge and breakfast at the famous and lavish Summit Room which is
gorgeous and memorable at the same time.
The lounge has snacks
throughout the day, afternoon tea, canapés in the evening and free
flowing Perrier-Jouet Champagne, cocktails or any other beverage one
could wish for.
On the one evening we took part hot and cold
canapés were served. They were watermelon and Feta cheese, Foie Gras on
toast and decorated with a blueberry, tofu with soya sauce and green
pesto, BBQ Chicken drum, Polenta, cod and prawn, which was brought to
the table by the waiter, wearing white gloves.
At the bar was
also a buffet with an excellent international cheese selection,
crudités, salads, dressings and a very delectable cherry pistachio cake.
The quality was outstanding.
Breakfast
was as high caliber and offered a huge choice of hot a la carte dishes.
Guests can requests items, that aren’t on the menu or order as many
dishes from the a la carte menu as they want.
The Continental
buffet was large and included many cereals, fruits, berries, fruit
salad, smoked salmon, cold cuts, cheese, bread, nuts, seeds and so much
more.
The members of staff were the same as at the Valley Wing
Lounge. Overall they were efficient, understated and friendly. They were
happy to see us, but not so pleased when there was a small hiccup with
our order on the last day. Many guests were ordering at the same and
there was a confusion who should get what, so I received instead of an
omelet fried eggs and baked beans. The mistake didn’t worry us too much
and was quickly rectified.
We enjoyed a variety of egg dishes and French Toast.
Interesting enough every morning the table was set with different porcelain, which was a first for us.
We
loved the elegant and lavish décor, the floor to ceiling windows and
being able to catch a glimpse of the squirrels living in the garden.
The lounge was very large and had different seating arrangements from a bar/lounge to a restaurant setup.
It had a classic feel and beautiful design.
Besides spending time at the Valley Wing, we explored the hotel grounds, the Tower Wing and a bit of the Garden Wing.
When we needed transportation we went to Krishna, who organized taxis for us. Waiting time was minimal.
He
was extremely friendly and showed us the VIP entrance/exit to the
Valley Wing, allowing famous persons to avoid the lobby and go straight
to their floor. There is also a secret door connecting the public spaces
with the VIP entrance. Krishna was so kind to and let us use it, which
garnered a few surprised stares and some disappointment by fellow
guests, because we weren’t VIPs.
Krishna and we also chatted
about other Shangri-La properties we had been to, not that many in our
case. He had been at the Golden Sands, the sister property of the Rasa
Sayang. We talked about our jobs and Krishna proudly explained he was
working for the Shangri-La for over twenty years and loved it. You could
see he was very proud and happy. Krishna told us which presidents of
the US and other politicians he had met. We realized his brother and I
were working for the same global company on different continents.
Then
it was unfortunately time to pack, check out and leave. It was hard,
because the setting is very romantic, the comfort great, the cuisine
outstanding and the staff attentive and can’t do enough for you.
We would love to stay here again, should we be in Singapore.
©2015