Wednesday, June 15, 2016

Jumeirah Lowndes Hotel London, United Kingdom

When planning and booking our holiday to Fuerteventura we returned via London to Dublin and decided to use the weekend completely, spending two nights there. Having stayed previously at the Jumeirah Carlton Tower, which we liked, and having passed the Jumeirah Lowndes Hotel numerous times, we thought we should book the Lowndes to have experience with all two Jumeirah properties in London.


The location is ideal - just a few steps from the Pierre Herme Boutique and easy walking distance to Harrods and Harvey Nichols.

We arrived shortly before 8 PM at the hotel and were welcomed warmly and with a hot towel. Check in was quickly completed.

To our surprise we were upgraded from an Executive Room to an Executive Suite. The receptionist accompanied us to our suite and also provided us with important information about the hotel.

For example we could use the pool and fitness facilities of the Carlton Tower, if we wanted to.

Leading off the small, but elegant lobby was the entrance to the Lowndes Bar & Kitchen, where we had dinner (A review is going to follow). The hallway, leading to the elevators, had a residential feel. On an intricately designed table were magazines like Baku and Marie Claire waiting.

Floors could be only accessed by a swipe of the key card, so security was high, since the reception had to be passed first before even reaching the elevators.

After a short tour of our suite we were left alone.

We fell in love with the room immediately. It had views over the entrance and the neighboring buildings. It wasn't the largest suite and more like a junior suite. The open plan design worked well. The suite was detailed and felt like a home.

There was a large comfortable seating area, a table with Jumeirah, London Where, Woman & Home and Home & Garden Magazines.

The coffee table book was about the Jumeirah Carlton Tower and its famous guests over the past 50 years.

The Flat Screen TV was mounted to the wall and was swivable, so it could be watched from the sofa, the bed and the writing desk. There were over 90 channels available and all the necessary international ones, like Bloomberg and CNN.

The wardrobe contained some storage space, the safe and the mini bar, which was well stocked with our favorite Sunraysia Juices. Prices were as expected in a 5 star luxury establishment. Hildon water cost 3 GBP (ca. 4 Euro or 4.40 USD), Champagne was 35 GBP (ca. 45.50 Euro or 51.10 USD), beer 5 GBP (ca. 6.55 Euro or 7.30 USD), Jack Daniels and Johnny Walker, Gin and Vodka 7 GBP (ca. 9.15 Euro or 10.25 USD) and snacks from 2.50 GBP to 5 GBP (ca. 3.30 Euro to 6.55 Euro / ca. 3.65 USD to 7.30 USD). We snagged the Kinder Bueno. It was halal and tasted somewhat differently than the shop bought European version. It was imported from the United Arab Emirates.
There was also a Nespresso Coffee machine.

The large bed was extremely comfortable and we loved the headboard with a Scottish pipe print, which was unique.

The writing desk with a London map print was large and like the rest of the furniture made from dark wood. We also found the "Concierge Chronicle" there. The head concierges of the Carlton Tower and the Lowndes give recommendations what to do and what to see. For example Szymon Romanski  of the Lowndes recommended the Chelsea & Belgravia Chocolate Tour, Kensington Palace, Salmontini and the Star Tavern.

We encountered Szymon in person, who is a clef d' or concierge. He was coincidently just a few weeks earlier on holiday in the Canary Islands. Szymon was friendly and warm and of course could answer our easy question without problems. Before dealing with us he was organizing transportation to Gatwick Airport for another guest.

Other details we liked were the very fast and reliable internet access, the deaf friendly phone and the key card holder and key cards. They had the Lowndes building printed on them.

The color scheme of the room was neutral.

We liked also the carpet design, which reminded us about Missoni, but it was brown and beige.

The artwork was modern and one was large and Celtic inspired.

The turn down service was every night between 19.00 and 20.00 hours. It included two bottles of water and a little gift. On the first night it was a Temple Spa lip balm, the other it was mint crisp chocolates. On the night before Valentine's Day Rococo chocolates were left in addition. There was also an accompanying letter from the General Manager Ian Richardson wishing a Happy Valentine's and also advising that the hotel had a high occupancy rate and that the breakfast at Lowndes Bar & Kitchen could be busy.

Back to the turn down: The bed was made up and mats and slippers provided.

In regards to changing sheets and towels, a disc was left on the bed and guests can choose what, if anything, needs to be changed.

We used the wakeup call and shoe shine service, which were punctual and our shoes looked like new.

The bathroom was medium sized with a sink, toilet, bidet, and bath tub/shower combination. We liked the photography of flowers, the Temple Spa amenities and the tile decoration.

We had in room breakfast each morning. We shared a Continental Breakfast and ordered in addition mixed berries, an egg white omelette with smoked salmon, tomatoes, peppers and onion, a French Toast with maple syrup and had green tea and a mixed berry smoothie. All was very delicious and beautifully presented. We liked the Thursday Cottage jams.
Tea was by Burchall and coffee by Caffe Torelli "Famously Italian".
We paid ca. 40 GBP (ca. 52.10 Euro / ca. 58.45 USD).

All the staff encountered was pleasant and efficient.

As always check out arrived too soon.

We would love to return again due to feeling welcomed and at home, the excellent location, comfort and details of the hotel and the excellent food.

©2016

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