The hotel
When entering the L-shaped hotel to the right is Burnell's
Bar & Restaurant, an internet corner and the elevators. The reception is
straight ahead. The lobby is modern. There is also a small seating area,
monitors showing the departures and arrivals and a large clock behind the
reception.
There is a dedicated counter for Hilton Honors (HH) members.
The check in for them is always very quick, because the guest's details are
already on file and printed out, so in the end it doesn't matter, where you
check in. All the staff is well versed in the loyalty program.
We also know most of the reception staff. Generally there
are always two on duty. During the night it's only one. If you stay frequently
with them, they recognize you after a certain time and are genuinely happy to
see you again and pleased to welcome you back. They show interest in you as
well, wanting to know how your day was, where your next flight is going to, or
if you just returned from travel, if you have any plans regarding achieving a
certain level with Hilton Honors, or if you want to collect/spend your points.
Even if they show interest, it never takes more than two
minutes to check us in, and we like that.
They always check, if we need a wake up call and make sure
the shuttle is booked for us.
The interest of the staff and our loyalty to this property
paid off for us.
Once our flight was leaving early in the morning, and we had
to take the shuttle before breakfast was served. We had booked a room rate
without breakfast, but because I told one of the receptionists a week or so
earlier our goal with Hilton this year was to achieve Gold status for the first
time ever, we were given the take away breakfast for free, even though we had
only Silver at the time. It was a nice touch and made our day so much better.
Normally only Gold and Diamond - the highest tiers of Hilton Honors - holders
receive room upgrades, if they are available. Because we were staying so often
with them, we received already little upgrades, for example when booking the
entrance (double) room, we could be sure it was as requested on the higher
floor and a few times received a middle room. They are between the Double and
Double Deluxe Room and not officially bookable. I'll explain the differences
later. Sometimes we also received a little sweet surprise on our room.
The hotel also has on site parking. It costs 5 Euro a day. A
separate lift, which is marked as such, leads to the car park.
The public toilet is located on the ground floor to the
right, shortly after the elevators and the reception.
There are meeting facilities (9 flexible meeting rooms and 1
ball room for up to 350 people) and a fitness center, called Living Well
Express Gym, on the first floor.
The hotel offers also wedding packages, starting from 55
Euro / ca. 77 USD per person (assuming there are 100 guests).
The hotel offers also a shuttle to / from Malahide, a nearby
town, in the evenings (don't remember if it's daily or only weekends, because
we have never used it). Guests can go there for a change of scenery, enjoying
the marina, dining and pubs.
On Fridays and Saturday from 21.30 hours the hotel offers
live entertainment, going on until the bar and restaurant close.
Besides the restaurant and bar the hotel offers 24 hours
room service too.
©2011
Your post and story gives the impression of a virtual tour of this hotel! Nice style of writing and description of the place, I was also in Dublin a few days back only. For eating places I found that the “Tulsi” was the best take away in Dublin in my opinion, the famous platter, tikka masala and naan were outstanding.
ReplyDeleteThanks very much for your comment and the compliment. Even though I live quite a long time now in Dublin I've never heard of "Tulsi". What were your impressions of Dublin and where did you stay?
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