When we planned our travel we wanted to stay at the Sama-Sama KLIA
before and after our flights, because our previous experience ca. one
and a half years earlier was very good. This review will include our
2nd, 3rd and 4th stay. If you want to read more about the facilities,
please see the review from our first stay.
The hotel has also won Best Luxury Airport Hotel in Asia in 2013.
The decision what to book had been made for us, because the only room type available was a room on the Premier Floor with Premier Lounge access. One and a half years earlier it was the whole opposite and we were a bit disappointed, because we would have been even at that time interested in the Premier Floor.
Since there was no information available on the website about the inclusions at the lounge we sent an email to the hotel. We received a quick, courteous reply with all the benefits included.
We had three different locations for our check in. The first was at the baggage claim area of Kuala Lumpur International Airport. We received a map and directions to the buggy pick up point of the hotel and the room keys.
Another time we had check in at the Lobby Level of the Sama-Sama and once at the Premier Floor Lounge.
No matter where we checked in all staff were friendly and efficient.
Our rooms were located on the 9th floor. One had views over the entrance and the Air Traffic Control Tower (ATC) – like the lounge did on the same level -, the other two overlooked a soccer field and the runway.
We could also see planes arriving and taking off when we had views over the ATC, but there was much more activity on the other side.
The rooms seemed a bit larger than the standard rooms. The design was similar, though. The color scheme was black, red, brown, gold, modern Asian.
There was a large wardrobe, flat screen TV and credenza, a writing desk with a stylish lamp, a king sized bed and a chaise lounge.
The TV channels were regional and international. Our favorite was the Asian Food Channel.
The artwork was photographs of different islands and locations within Malaysia in selective colors.
There was also a coffee table with magazines, including Vision KL and KL100.
The decoration had Malay influences and colorful pillows added to the homey feel of the room.
All lights and blinds work via an iPad or on the touch of a button.
In at least two of our rooms we had a Coffee Bean & Tea Leaf coffee machine. It wasn’t as easy to handle as a Nespresso machine, but we worked it out quickly and the results were delicious. We tried the Chai and the Viennese blend.
A mini bar and 24 hours in room dining was also available.
The free WIFI internet access was quick and reliable.
Juices were priced at 19 to 28 MYR (ca. 4.50 Euro or 4.95 USD to 6.65 Euro / 7.30 USD), Evian or Perrier water at 20 MYR (ca. 4.75 Euro or ca. 5.20 USD) and Tiger Beer for 39 MYR, ca. 9.25 Euro or ca. 10.15 USD.
Free water was daily provided.
In room dining incl. international and local main courses started from 46 MYR (ca. 11 Euro or 12 USD).
Moving on to the bathrooms. They were slightly different. Our first bathroom had a bath tub and separate shower. The other two a large shower only. They were all white and orange tiled and felt spacious and modern.
Bathroom amenities were by Tanamera, a Malaysian company. The products were paraben free. We liked them very much, they smelled nicely and were of high quality.
All wake up calls we received were punctual – two were automated, one was personal.
The Premier Lounge was large with a classic interior and like the lobby festively decorated for Eid Mubarak. The artwork was contemporary and colorful.
There was an internet corner, a small library with books and travel and lifestyle magazines.
Guests could choose between restaurant and bar style seating.
The reception desk faced directly the elevator bank and added additional security and a warm welcome when arriving. Lifts were only accessible by entering the keycard in a slot.
During Happy Hour wine and other alcoholic beverages were served. We tried the Merlot and the Cabernet Sauvignon. Both were very good and enjoyable.
There were three to four hot items available, some dishes were local others international, like the chicken burger sliders, Teriyaki beef skewers, chicken goujons or fish and much more.
Guests could choose from a cold selection as well, like crudities, cold cuts, cheese, salad, antipasti, different types of bread, fruits and cakes.
At the entrance of the lounge is also a mini fridge. Guests can take soft drinks and water for free away. It doesn’t have to be consumed in the lounge.
The Premier Lounge offerings could easily replace dinner.
Breakfast was served buffet style for cold items and egg dishes, pancakes and French Toast were made to order.
The quality was high and everything delicious.
The staff was attentive and friendly.
After our second stay the experience got tailor made. We were recognized by the buggy drivers, the bell captain, the receptionist and the staff of the Premier Lounge.
Somehow the hotel figured out we preferred the view over the runway and a coffee machine over a bath tub, so the second and third room fit us better, or that we wouldn’t have additional spend in the hotel, because all our needs were covered.
We will definitely stay here again in the future and recommend this hotel to anyone who's looking for a superior experience at KLIA.
We like many aspects at the Sama-Sama, from the friendly and efficient service, the food, the free buggy rides from the airport to the hotel and verse visa, the comfort of the rooms, the beautiful gardens and the pool, the check in facility at the luggage claim area of KLIA and the bathroom amenities.
I think the Sama-Sama has improved since our first stay in November 2013. There was a time when the hotel was known to be the Pan Pacific Hotel KLIA but this was before our first stay. The hotel changed over from being a Pan Pacific to the local Sama-Sama brand in early 2013.
©2015
The hotel has also won Best Luxury Airport Hotel in Asia in 2013.
The decision what to book had been made for us, because the only room type available was a room on the Premier Floor with Premier Lounge access. One and a half years earlier it was the whole opposite and we were a bit disappointed, because we would have been even at that time interested in the Premier Floor.
Since there was no information available on the website about the inclusions at the lounge we sent an email to the hotel. We received a quick, courteous reply with all the benefits included.
We had three different locations for our check in. The first was at the baggage claim area of Kuala Lumpur International Airport. We received a map and directions to the buggy pick up point of the hotel and the room keys.
Another time we had check in at the Lobby Level of the Sama-Sama and once at the Premier Floor Lounge.
No matter where we checked in all staff were friendly and efficient.
Our rooms were located on the 9th floor. One had views over the entrance and the Air Traffic Control Tower (ATC) – like the lounge did on the same level -, the other two overlooked a soccer field and the runway.
We could also see planes arriving and taking off when we had views over the ATC, but there was much more activity on the other side.
The rooms seemed a bit larger than the standard rooms. The design was similar, though. The color scheme was black, red, brown, gold, modern Asian.
There was a large wardrobe, flat screen TV and credenza, a writing desk with a stylish lamp, a king sized bed and a chaise lounge.
The TV channels were regional and international. Our favorite was the Asian Food Channel.
The artwork was photographs of different islands and locations within Malaysia in selective colors.
There was also a coffee table with magazines, including Vision KL and KL100.
The decoration had Malay influences and colorful pillows added to the homey feel of the room.
All lights and blinds work via an iPad or on the touch of a button.
In at least two of our rooms we had a Coffee Bean & Tea Leaf coffee machine. It wasn’t as easy to handle as a Nespresso machine, but we worked it out quickly and the results were delicious. We tried the Chai and the Viennese blend.
A mini bar and 24 hours in room dining was also available.
The free WIFI internet access was quick and reliable.
Juices were priced at 19 to 28 MYR (ca. 4.50 Euro or 4.95 USD to 6.65 Euro / 7.30 USD), Evian or Perrier water at 20 MYR (ca. 4.75 Euro or ca. 5.20 USD) and Tiger Beer for 39 MYR, ca. 9.25 Euro or ca. 10.15 USD.
Free water was daily provided.
In room dining incl. international and local main courses started from 46 MYR (ca. 11 Euro or 12 USD).
Moving on to the bathrooms. They were slightly different. Our first bathroom had a bath tub and separate shower. The other two a large shower only. They were all white and orange tiled and felt spacious and modern.
Bathroom amenities were by Tanamera, a Malaysian company. The products were paraben free. We liked them very much, they smelled nicely and were of high quality.
All wake up calls we received were punctual – two were automated, one was personal.
The Premier Lounge was large with a classic interior and like the lobby festively decorated for Eid Mubarak. The artwork was contemporary and colorful.
There was an internet corner, a small library with books and travel and lifestyle magazines.
Guests could choose between restaurant and bar style seating.
The reception desk faced directly the elevator bank and added additional security and a warm welcome when arriving. Lifts were only accessible by entering the keycard in a slot.
During Happy Hour wine and other alcoholic beverages were served. We tried the Merlot and the Cabernet Sauvignon. Both were very good and enjoyable.
There were three to four hot items available, some dishes were local others international, like the chicken burger sliders, Teriyaki beef skewers, chicken goujons or fish and much more.
Guests could choose from a cold selection as well, like crudities, cold cuts, cheese, salad, antipasti, different types of bread, fruits and cakes.
At the entrance of the lounge is also a mini fridge. Guests can take soft drinks and water for free away. It doesn’t have to be consumed in the lounge.
The Premier Lounge offerings could easily replace dinner.
Breakfast was served buffet style for cold items and egg dishes, pancakes and French Toast were made to order.
The quality was high and everything delicious.
The staff was attentive and friendly.
After our second stay the experience got tailor made. We were recognized by the buggy drivers, the bell captain, the receptionist and the staff of the Premier Lounge.
Somehow the hotel figured out we preferred the view over the runway and a coffee machine over a bath tub, so the second and third room fit us better, or that we wouldn’t have additional spend in the hotel, because all our needs were covered.
We will definitely stay here again in the future and recommend this hotel to anyone who's looking for a superior experience at KLIA.
We like many aspects at the Sama-Sama, from the friendly and efficient service, the food, the free buggy rides from the airport to the hotel and verse visa, the comfort of the rooms, the beautiful gardens and the pool, the check in facility at the luggage claim area of KLIA and the bathroom amenities.
I think the Sama-Sama has improved since our first stay in November 2013. There was a time when the hotel was known to be the Pan Pacific Hotel KLIA but this was before our first stay. The hotel changed over from being a Pan Pacific to the local Sama-Sama brand in early 2013.
©2015
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