Showing posts with label Kuala Lumpur International Airport. Show all posts
Showing posts with label Kuala Lumpur International Airport. Show all posts

Tuesday, August 11, 2015

Dome Cafe Kuala Lumpur International Airport, Malaysia

Before our return flight from Kuala Lumpur via Dubai to Dublin we had a meal at Dome Cafe at Kuala Lumpur International Airport.

The restaurant had a take away section and a seating area with waiter service. It was kept in dark furniture and felt colonial. We were brought to our table. After studying the menu we decided to have a regular and large chai latte and one portion of spaghetti aglio al olio.

Service was quick and friendly.


The drinks were hot and both generous sizes. The spice mix was just right.

The pasta dish looked very upscale and colorful. It was delicious too. It seemed passersby agreed, because nearly all glanced at the plate.

The bill came in at 69 MYR (ca. 16.15 Euro or 17.65 USD).

In future we would return to this Dome outlet and others as well.

©2015 

Monday, August 10, 2015

Sama-Sama Hotel Kuala Lumpur International Airport, Malaysia

When we planned our travel we wanted to stay at the Sama-Sama KLIA before and after our flights, because our previous experience ca. one and a half years earlier was very good. This review will include our 2nd, 3rd and 4th stay. If you want to read more about the facilities, please see the review from our first stay.

The hotel has also won Best Luxury Airport Hotel in Asia in 2013.

The decision what to book had been made for us, because the only room type available was a room on the Premier Floor with Premier Lounge access. One and a half years earlier it was the whole opposite and we were a bit disappointed, because we would have been even at that time interested in the Premier Floor.

Since there was no information available on the website about the inclusions at the lounge we sent an email to the hotel. We received a quick, courteous reply with all the benefits included.

We had three different locations for our check in. The first was at the baggage claim area of Kuala Lumpur International Airport. We received a map and directions to the buggy pick up point of the hotel and the room keys.

Another time we had check in at the Lobby Level of the Sama-Sama and once at the Premier Floor Lounge.

No matter where we checked in all staff were friendly and efficient.

Our rooms were located on the 9th floor. One had views over the entrance and the Air Traffic Control Tower (ATC) – like the lounge did on the same level -, the other two overlooked a soccer field and the runway.

We could also see planes arriving and taking off when we had views over the ATC, but there was much more activity on the other side.

The rooms seemed a bit larger than the standard rooms. The design was similar, though. The color scheme was black, red, brown, gold, modern Asian.

There was a large wardrobe, flat screen TV and credenza, a writing desk with a stylish lamp, a king sized bed and a chaise lounge.

The TV channels were regional and international. Our favorite was the Asian Food Channel.

The artwork was photographs of different islands and locations within Malaysia in selective colors.

There was also a coffee table with magazines, including Vision KL and KL100.

The decoration had Malay influences and colorful pillows added to the homey feel of the room.   

All lights and blinds work via an iPad or on the touch of a button.

In at least two of our rooms we had a Coffee Bean & Tea Leaf coffee machine. It wasn’t as easy to handle as a Nespresso machine, but we worked it out quickly and the results were delicious. We tried the Chai and the Viennese blend.

A mini bar and 24 hours in room dining was also available.

The free WIFI internet access was quick and reliable.

Juices were priced at 19 to 28 MYR (ca. 4.50 Euro or 4.95 USD to 6.65 Euro / 7.30 USD), Evian or Perrier water at 20 MYR (ca. 4.75 Euro or ca. 5.20 USD) and Tiger Beer for 39 MYR, ca. 9.25 Euro or ca. 10.15 USD.

Free water was daily provided.

In room dining incl. international and local main courses started from 46 MYR (ca. 11 Euro or 12 USD).

Moving on to the bathrooms. They were slightly different. Our first bathroom had a bath tub and separate shower. The other two a large shower only. They were all white and orange tiled and felt spacious and modern.

Bathroom amenities were by Tanamera, a Malaysian company. The products were paraben free. We liked them very much, they smelled nicely and were of high quality.

All wake up calls we received were punctual – two were automated, one was personal.

The Premier Lounge was large with a classic interior and like the lobby festively decorated for Eid Mubarak. The artwork was contemporary and colorful.

There was an internet corner, a small library with books and travel and lifestyle magazines.

Guests could choose between restaurant and bar style seating.

The reception desk faced directly the elevator bank and added additional security and a warm welcome when arriving. Lifts were only accessible by entering the keycard in a slot.

During Happy Hour wine and other alcoholic beverages were served. We tried the Merlot and the Cabernet Sauvignon. Both were very good and enjoyable.

There were three to four hot items available, some dishes were local others international, like the chicken burger sliders, Teriyaki beef skewers, chicken goujons or fish and much more.

Guests could choose from a cold selection as well, like crudities, cold cuts, cheese, salad, antipasti, different types of bread, fruits and cakes.

At the entrance of the lounge is also a mini fridge. Guests can take soft drinks and water for free away. It doesn’t have to be consumed in the lounge.

The Premier Lounge offerings could easily replace dinner.

Breakfast was served buffet style for cold items and egg dishes, pancakes and French Toast were made to order.

The quality was high and everything delicious.

The staff was attentive and friendly.

After our second stay the experience got tailor made. We were recognized by the buggy drivers, the bell captain, the receptionist and the staff of the Premier Lounge.

Somehow the hotel figured out we preferred the view over the runway and a coffee machine over a bath tub, so the second and third room fit us better, or that we wouldn’t have additional spend in the hotel, because all our needs were covered.

We will definitely stay here again in the future and recommend this hotel to anyone who's looking for a superior experience at KLIA.

We like many aspects at the Sama-Sama, from the friendly and efficient service, the food, the free buggy rides from the airport to the hotel and verse visa, the comfort of the rooms, the beautiful gardens and the pool, the check in facility at the luggage claim area of KLIA and the bathroom amenities.

I think the Sama-Sama has improved since our first stay in November 2013. There was a time when the hotel was known to be the Pan Pacific Hotel KLIA but this was before our first stay. The hotel changed over from being a Pan Pacific to the local Sama-Sama brand in early 2013.

©2015

Wednesday, July 29, 2015

Flight with Emirates Dublin - Dubai - Kuala Lumpur and return in Economy Class

Our holiday in July 2015 took us to Malaysia and Singapore.

We booked our flights with Emirates to Kuala Lumpur via Dubai in economy class.

A few days before our departure we received an email containing the inflight menu and what was on offer at ICE, the entertainment system.
Check in in Dublin at Terminal 2 was done efficient and with a smile. Originally we had chosen all our seats online at the time of booking our flights, but for some reason on the leg between Dubai International Airport and Kuala Lumpur International Airport it was changed. 
Since seat selections are complimentary we used this service on each leg, but we still sat  together and it was just a row or so behind the original selection we didn’t mind. Our luggage was checked through to Kuala Lumpur. We also liked that the baggage claim tag was stuck onto a separate card than the boarding passes or one of our passports.
On the return flight our seat choice was honored.

On this occasion we had purchased Fast Track security access from DAA for 5.99 Euro (ca. 6.65 USD) per person, online. It also included a voucher for free coffee. Without fast track the waiting time was approximately 15 minutes. We were through security with no waiting at all and took maybe two minutes or less.

We had lunch at Flutes, one of our favorite outlets airside in Terminal 2. A review is going to follow.

Afterwards we browsed the shops a bit and went to our gate when it was time to board.

All flights were on a Boeing 777-300 ER. The seats were comfortable and in a 3-4-3 configuration. Only on one leg nobody sat beside us in the aisle seats. All flights were booked out or near capacity and had families with small children, who were overall well behaved, on board.

The food was as always good and there were two main courses to choose from. It was either a fish and meat option or beef and chicken. On one leg the chicken was in hot demand. Some guests might have been scared by the idea of eating an unfamiliar perch, a fresh water fish. It was what we would have chosen in the first place, so it didn’t matter to us. We liked it. Of course the desserts and ice cream were the highlight. The meals reflected where we started from and the destination, for example there were curries and braised beef, a lentil salad and other dishes.
Vegetarian and other special dietary needs meals have to be pre-ordered.
Non-alcoholic beverages were served regularly. There were also tea and coffee, wine and liquor available after meals, plus there was the option to enjoy a snipe of Champagne for USD 15.

ICE, Emirates in-flight entertainment system had a wide selection, but on some older Boeings we had problems with the touch screens (They weren’t very intuitive or suddenly stopped in the middle of a documentary or film and it took some effort to get it working again.)
When it was functioning, we watched documentaries, a classic, foreign movies and played “Who wants to be a Millionaire?”.

Toilets were spotless clean. Only once I saw crew discarding left over juices and some of it splashed on the walls, leaving a sticky mess and a sweet smell in the toilet.

The crew was overall attentive and friendly.
The flight attendants on our leg between Kuala Lumpur and Dubai were a bit stressed out and tired, because their journey began in Australia.

There were turbulences over India, because of the monsoon season and the seat belt sign was on while passing through.

We had planned in a generous layover of around three hours each time we had to connect in Dubai to have enough time for a meal and to avoid generally stress. There’s nothing worse than running through a large airport to catch your flight.
Arriving in Dubai from Dublin we had a remote stand and had to take a shuttle to bring as to the B Gates. It was a fairly long ride, around 25 minutes.

We had ice cream at Haagen Dazs and on the return lunch at Carluccio’s, located at the A Gates.  Reviews for those are going to follow.

One important thing about Kuala Lumpur International Airport: There are two security checks, one directly at the gate, so it is not possible to bring water bottles on board.

Of course we will fly with Emirates again. It is one of our favorite airlines. We like breaking up a long-haul flight to the Far East in Dubai. The service is great and reliable, the food good and the entertainment system should cater to most tastes.


©2015